Leadership &
Meetings 12 courses

Do you have your eye on a promotion? Are you looking to sharpen your skills as a manager? Check out what these courses have to offer.

1 | Being an Effective Team Member

This course covers strategies and techniques to help you become an effective and valued member of your team. Specifically, you’ll explore ways for adopting a positive approach to being on a team, like recognizing the benefits of working on a team and learning to tolerate team member differences. You’ll also learn how to work proactively and collaboratively with members of your team as you achieve your team’s goals.


2 | Building and Leading Teams

Leading a team requires facilitating effective interaction between team members. This Challenge examines the importance of maintaining team participation and commitment in order to overcome obstacles collectively.


3 | First Time Manager: Understanding a Manager's Role

This course describes some of the myths about management and their corresponding truths in order to clarify what managers really do. It also points to the typical demands and constraints of a manager’s job. Finally, it describes strategies for dealing with common mistakes of first-time managers.


4 | Leading Teams: Building Trust and Commitment

The course provides leaders with strategies that help increase team member commitment, such as being supportive, making members feel secure, providing interesting work, and acknowledging contributions and achievements. By using these strategies, team leaders can develop a cohesive team that works together to reach its goals.


5 | Leading Teams: Dealing with Conflict

This course offers you an understanding about what causes conflicts on a team and the important role of healthy communication in handling conflicts. It presents many best practice approaches to resolving conflicts and illustrates the tenets of principled negotiation. By learning the principles and strategies presented in this course, you will have the skills to keep your high-performance teams away from destructive patterns of conflict and on track to achieving their goals.


6 | Leading Teams: Developing the Team and its Culture

This course outlines the role of the team leader on a high-performance team and highlights the importance of taking steps to develop the team culture early on during team formation. It offers methods used to encourage team participation and provides some key strategies used to build a cohesive team culture by encouraging social interactions, establishing team member competencies, and promoting interdependence.


7 | Leading Teams: Establishing Goals, Roles, and Guidelines

This course covers techniques for laying the foundation for a successful team. These techniques include setting team goals, assigning roles to individual team members, and defining specific guidelines that outline how team members should behave to minimize conflict and optimize team performance.


8 | Leading Teams: Managing Virtual Teams

This course offers leaders a framework for successfully leading virtual teams. It outlines the key competencies that members of virtual teams should possess and offers guidelines for specific virtual team activities, such as teleconferencing and decision making. It also highlights a variety of tools and technologies that are commonly used for collaboration on virtual teams and presents guidelines for knowing how to choose the right technologies for specific situations.


9 | Leading Teams: Motivating and Optimizing Performance

This course describes ways to optimize team performance and effectiveness through assessments and feedback. It outlines strategies for sustaining high performance, including using coaching to improve team performance and motivating through shared leadership.


10 | Retaining Your Talent Pool

This course provides you with an overview of employee retention strategies. Specifically, you’ll explore the elements of a high-retention organization and the procedure for implementing a successful retention strategy. This course also covers employee engagement, including identifying and enhancing engagement drivers, measuring engagement, and executing an engagement strategy.


11 | Strategies for Successful Onboarding: Getting Started

This course introduces actions you can take before the new hire arrives. It then considers the activities that should take place in the ensuing days, weeks, and months. It is the manager not HR  who’s responsible for the onboarding program and who can make or break the process. To that end, the course provides tips for how the manager can best embrace the process and be aware of the challenges it involves. The buddy system, a valuable part of the onboarding program, is explained in detail.


12 | Preparing for Effective Business Meetings

This course will show you how to clarify a meeting’s purpose and objectives, and how to determine whether a given meeting is truly necessary or whether a similar result could be achieved through a different type of communication. It will also equip you with the skills to choose the best participants, and create an agenda that will guide the group to achieve meeting goals as efficiently and productively as possible. Finally, it will describe how to prepare yourself, your venue, and your participants to ensure a successful meeting free of unnecessary distractions.


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